Your Smile is our Top Priority!
A Practice Dedicated to Creating Healthy, Beautiful Smiles
Smart Choice Orthodontics has been proudly serving the Sacramento community for over 30 years, offering comprehensive orthodontic care to children, teens, and adults. Dr. Jack Oates and his experienced team prioritize personalized attention, advanced technology, and compassionate care to deliver exceptional results.
Our Vision
Our mission is to provide unparalleled orthodontic care that transforms smiles and improves oral health. We believe everyone deserves access to exceptional care, and we strive to create a welcoming and comfortable environment where patients can feel at ease.
Our Expertise
Smart Choice Orthodontics offers a comprehensive range of services, including:
General Orthodontics
- Traditional braces
- Invisalign aligners
- Self-ligating braces
- Lingual braces
- Corrective appliances for bite problems
- Growth guidance for children and teens
Advanced Treatments
- Jaw correction surgery
- TMJ treatment
- Oral appliance therapy
- Digital imaging and analysis
Patient-Centered Care
We prioritize open communication and shared decision-making throughout the treatment process. Our dedicated team takes the time to understand your individual needs, concerns, and goals. We offer flexible payment options to tailor our services to your unique situation.
Why Choose Smart Choice Orthodontics?
- Experience and Expertise: Decades of experience and ongoing training ensure you receive the highest quality care.
- Advanced Technology: We utilize state-of-the-art equipment for precise diagnosis, treatment, and visualization.
- Personalized Care: Our dedicated team focuses on understanding your needs and providing individualized solutions.
- Patient-Centered Approach: Open communication and shared decision-making are central to our philosophy.
We would be honored to be your trusted partner in achieving a healthy and beautiful smile. Contact us today to schedule a consultation and discover the Smart Choice Orthodontics difference!
Quality of Care
The doctors and staff at Dr. Oates' office are highly praised for their exceptional care. Many reviewers commended Dr. Oates for being thorough, patient, and considerate during appointments, making sure patients feel welcome and informed throughout the treatment process. The staff, including assistants like Chelsea, are also credited with going above and beyond to provide excellent customer service.
Communication
However, there are some concerns about communication issues in the office. A few reviewers mentioned difficulties in getting a response to their calls or emails, or feeling ignored by the staff. There were also instances where appointments were cancelled without notice or adequate explanation.
Overall Experience
The majority of reviewers had a positive experience at Dr. Oates' office, praising the doctor's expertise, the staff's friendliness, and the comfortable environment. Some reviewers appreciated the office's willingness to cater to their busy schedules and the quality of the treatments provided.
Concerns
On the other hand, a few reviewers had negative experiences, citing poor communication, billing disputes, and a lack of consideration from the doctor and staff. One reviewer was particularly upset about being ignored by the office and having to deal with long wait times.
Recommendations
Overall, reviewers highly recommend Dr. Oates and his team for their exceptional care and expertise. However, it's essential for potential patients to be aware of the potential communication issues and to ensure that their needs are being met throughout the treatment process.
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