Transforming Smiles, Transforming Lives
At Family Orthodontics, we are passionate about providing exceptional orthodontic care to our patients in Tacoma, WA. Our dedicated team of skilled orthodontists and staff are committed to delivering personalized attention to each patient, ensuring a unique experience that addresses their specific needs and goals.
Our Mission
Our mission is to create a warm and welcoming environment where patients feel comfortable and confident in our care. We strive to provide the best orthodontic care possible, using the latest technology and techniques to achieve optimal results. We believe that every patient deserves a beautiful, healthy smile that boosts their confidence and enhances their overall well-being.
Our Services
Our office offers a comprehensive range of orthodontic services, including traditional braces, Invisalign clear braces, and orthodontic treatments for children, adolescents, and adults. Our skilled team has worked with hundreds of patients to improve their dental health, and we are dedicated to helping you achieve the smile of your dreams.
Meet Our Team
Our team is led by Dr. Pragnya Sheelam, a skilled and experienced orthodontist who is passionate about providing exceptional care to her patients. Dr. Sheelam is supported by a talented team of staff who are dedicated to ensuring that every patient receives the highest level of care and attention.
Why Choose Us
At Family Orthodontics, we understand that every patient is unique, and we take the time to understand your individual needs and goals. We are committed to providing a safe and healthy environment, and we have taken all necessary precautions to ensure that our patients and staff are protected. Our office is equipped with the latest technology, and we offer flexible scheduling options, extended hours of operation, and a kid-friendly environment.
What Our Patients Say
Don't just take our word for it! Our patients rave about our exceptional care and personalized attention. Read our reviews to see what our patients have to say about their experience at Family Orthodontics.
Turnover and Confusing Treatment Plans
The majority of the reviews express frustration with the orthodontic practice, citing high turnover rates among orthodontists and confusing treatment plans. One reviewer's daughter went through multiple orthodontists during her treatment, each with a different plan, resulting in delays and changes to the original plan. Another reviewer reported that their daughter's bottom teeth were never developed due to changing plans and lack of communication.
Poor Customer Service
Several reviewers criticized the practice for poor customer service, citing rigid scheduling and inflexible rebooking policies. One reviewer was unable to keep an appointment due to an accident on the freeway and was rebooked for three months later without discussion. Another reviewer felt guilted and threatened by the practice when they were unable to bring their son in for an appointment as scheduled.
Unclear and Invasive Treatment Plans
Reviews also highlighted concerns about unclear and invasive treatment plans. One reviewer's daughter was recommended for hardware for two years and extractions of four adult teeth without a thorough examination or explanation. Another reviewer felt that their daughter's overbite was exaggerated and unnecessary treatments were recommended.
Positive Experiences
However, a few reviewers had positive experiences with the practice, praising the friendly and helpful staff. One reviewer's daughter felt comfortable with her orthodontist and enjoyed the experience. Another reviewer appreciated the practice's willingness to work with their schedule and make their daughter feel comfortable.
