Committed to delivering exceptional orthodontic care with a smile
Welcome to Cheng Orthodontics, your trusted provider of advanced orthodontic care in Rockford and Winnebago County, IL. Our team, led by Dr. Derek Cheng, is dedicated to creating beautiful, healthy smiles that last a lifetime. We specialize in top-quality braces and clear aligners for children, teens, and adults, using the most sophisticated and state-of-the-art appliances available. Our commitment to continuous improvement and exceptional patient care has earned us the title of the "Best Rockford Orthodontist" for eight consecutive years.
Meet the Doctors
Dr. Derek Cheng, your Rockford orthodontist area specialist, leads our team with a passion for delivering the best orthodontic care. Dr. Cheng and his staff are committed to making your orthodontic experience a pleasant one. We take the time to get to know each patient, understanding their unique concerns and goals, and providing personalized treatment plans that cater to their needs.
Why Choose Us
At Cheng Orthodontics, we are proud to offer advanced orthodontics designed to give you a lifetime of beautifully healthy, radiant smiles! With a free consultation for children (with referral), you can meet Dr. Cheng and experience our welcoming atmosphere for yourself. Our team utilizes the most sophisticated and state-of-the-art appliances, including SureSmile clear aligners and In-Ovation, to achieve the best results. As a patient at Cheng Orthodontics, you can expect:
1. Advanced Orthodontic Treatments: We offer a wide range of treatments, including traditional braces, self-ligating brackets from American Orthodontics, and clear aligners for both children and adults.
2. Exceptional Patient Care: Our team is dedicated to providing a comfortable and enjoyable orthodontic experience for every patient.
3. State-of-the-Art Technology: We use the latest technology, including the 3Shape TRIOS scanner, to ensure accurate and efficient treatments.
4. Ongoing Commitment to Improvement: Our team regularly attends training and education courses to improve our skills and provide you with the best possible care.
5. Community Involvement: Cheng Orthodontics is proud to support local schools, sports teams, and community organizations.
What Sets Us Apart
- Voted "Best Rockford Orthodontist" for eight consecutive years
- Complimentary consultations for children (with referral)
- Advanced treatments, including SureSmile clear aligners and self-ligating brackets from American Orthodontics
- 3Shape TRIOS scanner for precise and efficient treatment planning
- Collaborative approach to patient care, with open communication and education
- Friendly and knowledgeable team committed to your satisfaction
- Convenient appointment scheduling, including energy appointments
- Fun and friendly office with a mini arcade and Cheng Bucks reward system
Thank you for considering Cheng Orthodontics for your family's orthodontic care. We are grateful for the opportunity to help you achieve a beautiful, healthy smile, and look forward to welcoming you to our family. Don't forget to request your free consultation today!
Overall Experience
The reviews suggest that Dr. Cheng's orthodontics office has had a mixed bag of experiences for patients. On the one hand, some patients have had excellent experiences with the doctor and his staff, praising their kindness, helpfulness, and attention to detail. On the other hand, one patient had a disappointing experience with pricing and billing.
Positive Experiences
Patients who have had positive experiences with Dr. Cheng's office praise the doctor's exceptional skills as an orthodontist, saying that he is meticulous in his work and wants to ensure that every patient's teeth are perfect. They also appreciate the friendly and welcoming atmosphere of the office, which caters to children by offering incentives and color options for products. Some patients have been impressed with the efficiency of the billing process, noting that the office takes care of insurance claims and resolves any issues that may arise.
Negative Experience
One patient had a negative experience with pricing and billing. They were given an estimate for their son's orthodontic treatment and were told that it was the "out-of-pocket" price. However, when they came to schedule the next appointment, they were told that the price would be different, and the patient's husband had to take time off work to pay for a cashier's check. The patient felt misled and disappointed with the experience.
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