At Madison Orthodontic Center, we understand the importance of a healthy, beautiful smile. That's why we've dedicated ourselves to providing top-notch orthodontic care for adults and children of all ages. Our commitment to excellence has earned us a reputation as one of the leading orthodontic centers in Madison and the surrounding area.
Our Philosophy
Our overriding philosophy is that great smiles are best made when the cooperation and respect between the patient, parent, orthodontist, and office staff are great as well. We believe that by working together, we can create a positive and supportive environment that allows our patients to achieve the smile they've always wanted.
Our Services
We offer the best, up-to-date orthodontic treatment possible, including metal braces, clear braces, and Invisalign clear aligners. Our board-certified orthodontist, Dr. Thomas Kuhn, has the experience and skills to deliver quality orthodontic care in a well-organized contemporary orthodontic practice. From early orthodontic treatment for children to adult orthodontic care, we have the expertise to handle all your orthodontic needs.
What Sets Us Apart
At Madison Orthodontic Center, we pride ourselves on our commitment to excellence and our dedication to providing exceptional patient care. Our staff is professional, courteous, and always willing to go the extra mile to ensure that our patients feel comfortable and confident throughout their treatment. We also offer a complimentary initial exam, so you can get a sense of what we're all about before committing to treatment.
Meet Our Team
Our team is like a family, and we're proud to welcome you and your family to our practice. We work together with Dr. Kuhn to provide a seamless and stress-free experience for our patients. From the moment you step into our office, you'll be greeted with a warm and friendly smile, and we'll do everything we can to make you feel at home.
Patient Testimonials
Don't just take our word for it - hear what our patients have to say about their experience at Madison Orthodontic Center. From friendly staff to amazing service, our patients rave about the care they've received at our office. We're proud of the work we do, and we're confident that you'll be thrilled with the results.
Reviews
The reviews are mixed, with some patients expressing their dissatisfaction with the orthodontic services provided by the Madison Orthodontic Center (MOC). Several patients have given 1-star ratings, citing issues with communication, customer service, and treatment.
Bad Experience
Some patients have reported being frustrated with the center's policies, such as being notified of office closures without prior notice. Others have experienced difficulty finding a new orthodontist to take over their care, citing lack of communication and unwillingness to release medical records.
Additionally, a few patients have complained about the quality of service, including long wait times, poor communication, and unprofessional behavior from staff members. One patient even reported being treated in an unprofessional manner by a staff member who dismissed their concerns and refused to help their niece with a broken tooth.
Good Experience
On the other hand, most patients have given 5-star ratings, praising the center's professionalism, friendliness, and excellent customer service. Many have expressed satisfaction with the quality of care received, including timely appointments, attention to detail, and helpful explanations of treatment options.
Patients have also praised the center's staff, describing them as kind, welcoming, and accommodating. Several patients have reported feeling comfortable and at ease during their visits, citing the clean and well-maintained office as a factor in their positive experience.
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