Welcome to Dental Hub, your trusted family dentist in Wylie, Texas. At Dental Hub, we prioritize your well-being and are committed to providing comprehensive dental care that exceeds your expectations. Our expert team, led by Dr. Juveria M Fakhruddin, DDS, offers a wide range of services tailored to cater to all ages and diverse dental needs.
Our Mission
At Dental Hub, we strive to make dental visits pleasant and positive experiences for our patients. We continually work towards earning the loyalty of our patients by offering high-quality dental care in our state-of-the-art dental office. We utilize the most advanced materials, technology, and techniques in the dental field today to provide top-notch dental services.
Services We Offer
As a leading dental clinic in Wylie, Texas, Dental Hub offers a wide array of services, including:
1. *Preventive Care*: We believe that prevention is better than cure. Our dedicated team of dental professionals provides routine check-ups, cleanings, and other preventive treatments to maintain optimal oral health and prevent dental issues.
2. *Cosmetic Dentistry*: Transform your smile with our cosmetic dentistry services. From teeth whitening to veneers and Invisalign, our skilled team will work with you to create a personalized treatment plan that meets your aesthetic goals.
3. *Restorative Treatments*: If you have missing, damaged, or decayed teeth, our restorative treatments can help. We offer dental implants, crowns, bridges, and dentures to restore your smile and confidence.
4. *Pediatric Dentistry*: At Dental Hub, we understand the unique dental needs of children. Our pediatric dentistry services focus on creating a positive and comfortable dental experience for our young patients.
5. *Senior Dental Care*: As we age, our dental needs change. Our senior dental care services cater to the specific oral health concerns of our older patients, ensuring they receive the best possible care.
6. *Seasonal Specials*: We offer seasonal specials throughout the year to help our patients access quality dental care at affordable prices.
Our Team
Our team at Dental Hub comprises highly trained and experienced dental professionals dedicated to providing exceptional dental care. We take the time to get to know each patient, understand their unique needs, and develop personalized treatment plans.
Working Process
1. Select Expert Doctor: Choose a highly skilled and experienced dentist from our team.
2. Get Consultation: Schedule an appointment for a consultation, during which our dentist will examine your oral health and discuss your concerns.
3. Get Care & Relief: Based on your consultation, our dentist will develop a personalized treatment plan tailored to your needs.
4. Ongoing Care: We provide ongoing care and support to ensure your optimal oral health.
Financial Options
At Dental Hub, we believe that quality dental care should be accessible to everyone. We offer flexible financing options to help our patients afford the dental care they need.
Becoming a New Patient
We are excited to welcome you to Dental Hub. To get started, please fill out our new patient forms online or download them and bring the completed forms to your first appointment.
Insurance Information
We accept most dental insurance plans and will gladly submit your claim on your behalf. However, we cannot guarantee any estimated coverage, as the insurance policy is an agreement between you and your insurance carrier.
Poor Customer Service
The reviews indicate a severe lack of professionalism in service, causing frustration for customers. The team seems unaware of their responsibilities, leading to lengthy delays and unfulfilled promises.
Communication Breakdown
One reviewer reported having to call the company 7 times just to get someone to answer, only to have them fail to follow through on their commitments. There is no example of the company initiating contact or keeping customers informed about the status of their inquiry or issue.
Incompetence
It appears that the staff is either uninformed or unsure of how to handle customer concerns, resulting in a complete breakdown in customer service. The reviewer felt that nobody knew what to do or what was going on, causing further anxiety and disappointment.
Unreliable
The company's inability to keep their promises and follow through on their commitments is disappointing and frustrating. The reviewer was left feeling abandoned and unsure of what to expect, which is likely to deter them (and possibly others) from using the company's services in the future.
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