Transforming Lives One Smile at a Time
At Brown Family Orthodontics, we're more than just an orthodontic practice - we're a family-owned and operated business dedicated to transforming lives one smile at a time. With over 40 years of experience serving families in South Louisiana and Mississippi Gulf Coast, we're proud to bring beautiful smiles to communities across seven different locations.
Our Story
As an avid fisherman, Dr. Ed Brown often compares orthodontics to fishing. Anyone can hold a fishing rod and try to catch a fish, but it takes skill and dedication to really become a fisherman. The same goes for orthodontics. Anyone can go to orthodontic school, but it takes skill, hard work, and a love for what you do to really make a difference in someone's life. Our entire team shares a passion for orthodontics, and we don't just enjoy straightening teeth and correcting bites, we enjoy getting to know our patients and watching their confidence and life transform before our eyes.
Our Services
We offer a wide range of orthodontic services, including:
- Braces for adults and teens
- Clear aligners, including Invisalign and Spark
- Sleep apnea and TMJ therapy
- Splint therapy
Our team is dedicated to providing personalized care and attention to each and every patient, and we strive to make your orthodontic experience as comfortable and convenient as possible.
Our Promise
At Brown Family Orthodontics, we don't take our promises lightly. We promise to do our best every single day, and we promise to serve our patients well. We promise to respect your time, listen to your concerns, be transparent and honest, and value you as a patient. But don't just take our word for it - come in for a complimentary consultation to really see what we're like.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Brown Family Orthodontics. On the positive side, many reviewers praised the friendly and accommodating staff, efficient appointment scheduling, and comfortable environment for kids. Several reviewers also mentioned that the office visits were quick and painless, with minimal wait times.
Staff and Service
The staff at Brown Family Orthodontics received high praise from many reviewers, with comments about their kindness, politeness, and efficiency. Dr. Brown and his team were described as "absolutely fantastic, " "the sweetest people, " and "amazing." Reviewers also appreciated the office's ability to accommodate emergencies and provide quick solutions.
Office Operations
Some reviewers had issues with the office's operations, including difficulties in getting appointments, lack of responses to phone calls, and inconsistent office hours. One reviewer expressed frustration with the office's mask policy, stating that it was not enforced.
Negative Experiences
A few reviewers had negative experiences, including issues with treatment and communication. One reviewer's son had trouble with stuck braces, and the office refused to remove them due to media accusations. Another reviewer had difficulty getting appointments and communicating with the office.
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