At the offices of James Dean Jensen, D.D.S, M.S, P.A, we pride ourselves on providing excellence in orthodontics for children and adults. With over 20 years of experience, our award-winning practice has built a reputation for delivering top-notch care in a warm and welcoming environment.
Our Team
Our team is comprised of highly skilled and dedicated professionals who are passionate about delivering exceptional care to our patients. Led by Dr. James Dean Jensen, D.D.S, M.S, P.A, our team is committed to creating a personalized experience that addresses the unique needs of each patient.
Our Services
We specialize in orthodontics for both children and adults, using cutting-edge technology and techniques to ensure optimal results. Our services include:
- Invisalign: As a Gold+ Invisalign Provider, we offer Invisalign aligners as a convenient and discreet way to straighten teeth.
- SureSmile: Our SureSmile precision braces deliver precise and efficient treatment.
- iTero Digital Impression System: Our state-of-the-art digital impression system provides a more accurate and comfortable way to take impressions.
- 3D Printing: Our 3D printing capabilities enable us to create custom-made appliances tailored to each patient's unique needs.
Why Choose Us
At Dr. Jensen's office, we set ourselves apart by our commitment to:
- Personalized Care: We treat each patient as an individual, addressing their unique needs and concerns.
- State-of-the-Art Technology: We invest in the latest technology to ensure the most effective and efficient treatment.
- Patient-Centered Approach: We prioritize our patients' comfort, ensuring a stress-free and rewarding experience.
Our Philosophy
Our mission is to create a warm and welcoming environment where patients feel valued and respected. We strive to build long-term relationships with our patients, empowering them to achieve optimal oral health and a beautiful, confident smile.
Meet Our Team
We're proud to introduce you to our talented and dedicated team, each bringing their unique skills and passion to our practice:
- Angelica Scheduling Coordinator: Angelica loves working with patients and families, ensuring a smooth and stress-free experience.
- Kaci Scheduling Coordinator: Kaci builds strong relationships with patients, making them feel comfortable and valued throughout their treatment.
- Beki Financial/Insurance Coordinator: Beki expertly assists with financial and insurance matters, ensuring our patients receive the best possible care.
- Jeannie Treatment Coordinator: Jeannie has been with our team since 2003, working closely with Dr. Jensen to ensure patients receive personalized attention and care.
Contact Us
We invite you to experience the warm and welcoming atmosphere of our practice. Contact us today to schedule a complimentary consultation and discover the Jensen Orthodontics difference.
Staff Issues and Communication Breakdown
The main issue with this orthodontist office lies with the staff, who have been described as rude, condescending, and unhelpful. A patient reported feeling unwelcome and unlistened to, with staff members failing to answer questions or provide adequate explanations. There was also a lack of communication about the type of appointment and what to expect, leading to frustration and disappointment.
Positive Experiences
On the other hand, many patients have reported having a positive experience with Dr. Jensen, describing him as friendly, welcoming, and skilled. The facilities were also praised for being modern and clean, with helpful staff and minimal wait times.
Staff Treatment of Patients
Some patients felt that the staff treated them like children, not taking their concerns seriously, and failing to provide adequate explanations. This lack of respect and understanding led to a breakdown in communication and a negative experience.
Dr. Jensen's Work
Dr. Jensen's work has been praised for being of high quality, with many patients reporting beautiful smiles and expressing gratitude for his help. He is described as a good person who takes the time to explain procedures and answer questions, making patients feel at ease.
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