We strive to provide the best treatment for our family of patients.
At E.P. True Dental, we understand the importance of maintaining good oral health and a beautiful smile. Our team of dedicated professionals, led by Dr. Pete Olberding, is committed to providing high-quality dental care in a calm and relaxing environment. With over 20 years of experience, Dr. Olberding has built a reputation for excellence in cosmetic dentistry, aiming to educate patients about their options and involve them in every step of their treatment.
Located in the heart of West Des Moines, Iowa, our state-of-the-art facilities are designed to make you feel at ease. From the soothing aesthetic to the waterfalls in each treatment room, we have created an atmosphere that will make you feel comfortable and relaxed. Our goal is to provide exceptional dental care to patients of all ages, from children to adults, and help them achieve optimal oral health and a beautiful smile.
Our team of skilled professionals, including Dr. Olberding, Rhonda, Mary, Shawna, and Bogey the dental dog, are dedicated to providing personalized care and attention to each patient. We believe in using the latest technology and materials to ensure our patients receive the best possible care. Our commitment to continuing education and staying up-to-date with the latest developments in dentistry enables us to provide the most effective and efficient treatments.
Our Services
At E.P. True Dental, we offer a wide range of services, including cosmetic dentistry, general dentistry, and restorative dentistry. Our experienced team is equipped to handle all aspects of dental care, from routine check-ups and cleanings to complex dental procedures. We believe in building long-term relationships with our patients, and we strive to provide personalized care that meets the unique needs of each individual.
Whether you're looking to improve the appearance of your smile, restore your teeth, or simply maintain good oral health, we are here to help. We invite you to relax in our comfortable office, where we will work together to achieve your dental goals.
Our Mission
Our mission is to provide exceptional dental care in a calm and relaxed environment. We believe in empowering our patients with knowledge and involving them in every step of their treatment. Our goal is to help patients of all ages achieve optimal oral health and a beautiful smile, and we are dedicated to providing personalized care that meets the unique needs of each individual.
General Impression
The overall impression of EP True Dental is positive, with many reviewers praising the friendly and welcoming staff, the modern technology used, and the accommodating nature of the dentists and hygienists.
Positive Aspects
Staff and Atmosphere
Many reviewers praised the staff, describing them as friendly, kind, and welcoming. The office is described as having a "small business feel" and a "vibe that makes you smile." The office dog is also mentioned as a pleasant addition to the atmosphere.
Dentists and Hygienists
The dentists and hygienists are described as excellent, with one reviewer stating that the hygienist "walks on water." The dentists are also praised for being accommodating and willing to bend over backwards to meet patients' needs.
Technology and Service
The office is praised for its modern technology, including video screens used to show patients dental issues. The online client portal is also mentioned as a convenient feature.
Negative Aspects
Office Manager
Two reviewers had negative experiences with the office manager, Shawna, describing her as rude, arrogant, and judgmental. One reviewer stated that they would never return to the office due to her behavior.
Insurance and Scheduling
One reviewer had issues with the office's handling of their insurance coverage and scheduling, including a cancelled appointment without notification.
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