At Ross Orthodontic, we take pride in being a leading provider of innovative orthodontic office design and equipment solutions for over 40 years. Founded in 1974 as Mastercraft Dental Company of Texas, we have a long-standing tradition of excellence and expertise in the field of orthodontic equipment. With over 110 years of combined experience in the industry, we understand the needs of orthodontists and their teams, and we strive to provide solutions that meet those needs.
Our story began in 1974 when Mastercraft Dental Company of Texas was established, dedicated to manufacturing orthodontic equipment. In 1981, the Ross family acquired the company, and under the leadership of Robert Ross and his sons, Joseph and Peter, we transformed into Ross Orthodontic. Today, Joseph Ross, the next generation of the Ross family, serves as the President of Ross Orthodontic.
Our Mission
Our mission is to provide high-quality orthodontic equipment and office design solutions that meet the ever-evolving needs of orthodontists and their teams. We believe in the power of innovative design and manufacturing, and we are committed to delivering products that exceed our customers' expectations. Our team of experts is dedicated to providing exceptional customer service, and we pride ourselves on our ability to create customized solutions that meet the unique needs of each practice.
Our Services
At Ross Orthodontic, we offer a wide range of services designed to help orthodontists and their teams achieve their goals. Our services include:
- Office Design: Our team of experts will work with you to design a functional and efficient office space that meets your specific needs.
- Equipment: We offer a comprehensive range of orthodontic equipment, including chairs, delivery units, lighting, and sterilization centers.
- Customization: We understand that every practice is unique, and we offer customization options to ensure that our products meet your specific needs.
- Installation and Service: Our team of experts will handle the installation and maintenance of your equipment, ensuring that it runs smoothly and efficiently.
Our Commitment
At Ross Orthodontic, we are committed to quality, innovation, and customer satisfaction. We pride ourselves on our ability to deliver high-quality products and services that meet the ever-evolving needs of orthodontists and their teams. With over 40 years of experience in the industry, we understand the importance of reliability, efficiency, and effectiveness in orthodontic equipment and office design. We are dedicated to providing exceptional customer service and ensuring that our products meet the highest standards of quality and performance.
Explore Our Services
Whether you're looking to design a new office space or upgrade your existing equipment, we're here to help. Browse our website to learn more about our services and how we can support you in achieving your goals. Contact us today to schedule a consultation and discover how Ross Orthodontic can help you achieve success.
Exceptional Quality and Customer Service
The reviews from several satisfied customers praise the exceptional quality and customer service of Ross. The reviewers, Bradley Hook, Ray Mel, Rick Markham, and Susan Podray, all gave 5-star ratings for their experiences with the company.
Durability and Low Maintenance
The reviewers raved about the durability and low maintenance of the units and chairs purchased from Ross. Bradley Hook mentioned that his oldest units, 30 years old, still function and look perfect, while Ray Mel had no problems or maintenance issues with his chairs over 7 years. Rick Markham reported that his office had no issues with the equipment purchased 12 years ago, and Susan Podray also had a positive experience with the company.
Excellent Customer Support
The reviewers praised the excellent customer support provided by Ross. Ray Mel mentioned that the company quickly responded to his requests for maintenance assistance, and Rick Markham was impressed with Joe Ross's suggestion to use Home Depot for a replacement part instead of shipping it. Susan Podray also commended the company's customer service, stating that she is very comfortable recommending them to other doctors.
Recommendations and Consistency
All the reviewers highly recommend Ross to others, citing the quality of the products and the excellent customer service. Bradley Hook mentioned that he has used Ross in all three of his offices, and Ray Mel purchased all his chairs from the company 7 years ago. Susan Podray also mentioned that she has used Ross in all four of her offices.
