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Our Smiles are EPIC! We love to see your EPIC smiles!

At Epic Orthodontics, we are dedicated to providing the highest quality of orthodontic care to our patients in and around the Knoxville and Lenoir City, Tennessee area. We understand the significant difference that a beautiful smile can make in one's health and self-esteem, which is why we strive to give each of our patients the smile they deserve.

Comprehensive Orthodontic Care

Our comprehensive approach to orthodontic care features a range of options to suit different needs and preferences. We offer traditional systems like braces with metal and ceramic brackets, as well as revolutionary invisible options like the Invisalign System. Our precise blend of cutting-edge technology and time-proven methods enables us to work tirelessly to give our patients a smile they can be proud of. Whether you are interested in braces, Invisalign, or both, we encourage you to contact us today to schedule a free consultation.

Meet Our Team

Our knowledgeable doctor and staff are committed to helping you with all your needs, from financial options to information on braces and how to keep your smile healthy. We take pride in our warm and welcoming atmosphere, where patients feel at ease and receive personalized attention. Our team consists of experienced professionals who are dedicated to providing exceptional care and ensuring that each patient receives a tailored treatment plan that meets their unique needs. Meet our doctors, Dr. Joseph Hicks, and our team of experienced orthodontic specialists who are committed to providing the highest level of care.

Our Services

At Epic Orthodontics, we offer a comprehensive range of orthodontic services to cater to the unique needs of our patients. Our services include:

  • Early Treatment: We offer early treatment options for children as young as seven years old to address potential orthodontic issues and promote healthy oral development.
  • Types of Braces: We offer traditional metal and ceramic brackets, as well as invisible options like Invisalign.
  • Invisalign: Our Invisalign treatment options provide a clear and convenient way to straighten teeth without the need for traditional brackets and wires.
  • Jaw Surgery: In some cases, jaw surgery may be necessary to correct issues with the alignment of the jaw. Our experienced orthodontic specialists will work closely with you to determine the best course of treatment.
  • Retreatment: We also offer retainer and retreatment options to help our patients maintain the results of their orthodontic treatment.

Patient Testimonials

At Epic Orthodontics, we take pride in the positive experiences of our patients. We believe that patient testimonials are the best way to illustrate the exceptional care and attention to detail that we provide. Here's what some of our patients have to say:

  • "The staff is wonderful, and they made me feel so comfortable. They explained everything in detail, and I never felt rushed or uncomfortable." - Andi J.
  • "I was so nervous at first, but the doctor and his team made me feel so at ease. I couldn't be happier with the results!" - Margarita G.
  • "Dr. Hicks is amazing! He took the time to explain everything to my son and made him feel so comfortable during his treatment." - Nathan W.

Request an Appointment

We invite you to schedule a consultation today to learn more about our comprehensive orthodontic care and how we can help you achieve the smile of your dreams. Contact us to schedule an appointment and take the first step towards a healthier, more confident you.

Reviews (190)
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Positive: Reviewers praised the staff's friendliness and professionalism, and were satisfied with their orthodontic treatment.
Negative: Reviewers were unhappy with customer service, particularly with Dr. Hicks, citing unprofessional behavior and a lack of concern for their satisfaction.

Overview of Epic Orthodontics Reviews

Mixed Opinions

The reviews of Epic Orthodontics are mixed, with both positive and negative experiences being shared.

Positive Experiences

Friendly and Professional Staff

Many reviewers praised the staff at Epic Orthodontics, describing them as kind, friendly, and professional. Some reviewers also appreciated the modern and clean office environment.

Satisfied with Orthodontic Treatment

Several reviewers expressed satisfaction with their orthodontic treatment, including the quality of their smile and the care they received during their treatment.

Language Accommodations

One reviewer appreciated that the staff had a Spanish speaker, which made their experience more comfortable.

Negative Experiences

Disappointing Customer Service

Some reviewers were unhappy with their experience at Epic Orthodontics, citing issues with customer service, particularly with Dr. Hicks. They felt that he was unprofessional and uncaring, prioritizing getting paid over their satisfaction with their treatment.

Retainer Issues

One reviewer had issues with their retainer, including multiple mistakes and a perceived lack of concern from the staff.

Poor Communication

Another reviewer felt that Dr. Hicks did not listen to their concerns or take their issues seriously, leading to a negative experience.