Your Comfort and Safety: Our Top Priority
At NW Dental Group, we are dedicated to providing our patients with the highest quality of dental care in a comfortable and welcoming atmosphere. Our team of experienced professionals, led by Dr. Lam, is committed to building trust and long-term relationships with our patients. We strive to provide a broad spectrum of dental services, including family dentistry, implant dentistry, and cosmetic dentistry, to help our patients achieve a healthy and beautiful smile that will last a lifetime.
Our Mission
Our mission is to provide exceptional dental care that exceeds our patients' expectations. We are committed to helping our patients achieve optimal oral health and a beautiful smile through our comprehensive range of dental services. We work hard to create a comfortable and relaxing environment, where our patients feel at ease and receive the highest level of care.
Our Services
We offer a wide range of dental services, including:
- Teeth Whitening: Our teeth whitening products use bleaches to break stains into smaller pieces, making them harder to see and leaving your teeth brighter.
- Veneers: Thin shells intended to cover the front side of teeth to hide stains, chips, decay, or irregularities.
- Dental Implants: Roots placed in your mouth for either permanent teeth to be placed on or ones that you can remove.
- Cosmetic Dentistry: A beautiful smile is one of the most sought-after features in cosmetic medicine, and we can help make it a reality.
Our Commitment
We are committed to helping our patients achieve optimal oral health and a beautiful smile. We work hard to create a comfortable and relaxing environment, where our patients feel at ease and receive the highest level of care. Our goal is to build trust and long-term relationships with our patients, and we strive to provide exceptional dental care that exceeds their expectations.
Communication Issues and Unprofessional Staff
Some reviewers had negative experiences with the front desk staff, particularly with Dr. Lam's receptionist. Nikki Sanders, who gave a 1-star review, mentioned that the staff was unprofessional, rude, and failed to address her questions about pricing. The receptionist was also criticized for talking to other patients in Spanish, leaving a patient feeling confused. Sanders reported that the staff's attitude was consistently bad, leading her to stop taking her daughter to the practice.
Exceptional Dental Care and Staff
However, most reviewers had extremely positive experiences with Dr. Lam and his staff. Sam Araya, Brandis Richardson, Lupita Smith, Leonel Funez, Tina Campos, Maria Rodriguez, Thebirds Mccoy, Aime Ho, Asaililia Heath, Julisa Silva, and David Martinez all gave 5-star reviews. They praised Dr. Lam's friendly, knowledgeable, and professional approach, as well as the staff's efficient, caring, and welcoming demeanor. Many reviewers noted that Dr. Lam took the time to explain procedures, made them feel comfortable, and provided excellent care.
