At Lake Minnetonka Orthodontics, we're committed to providing exceptional orthodontic care to patients of all ages in the Western Metro Area of Minneapolis and its surrounding communities. With over 70 years of combined experience, our team of expert orthodontists and friendly staff strive to make every patient's experience with us a uniquely welcoming, comfortable, and successful one.
Our Services
We offer a range of state-of-the-art orthodontic solutions to meet the unique needs of every patient. Our services include Invisalign, a convenient and discreet way to straighten teeth using custom-made, removable aligners. We also offer traditional braces, including ceramic braces, which are smaller, flatter, and more comfortable than ever. Once treatment is complete, we provide various retainer options to help maintain and preserve your new smile.
Meet Our Orthodontists
Our team of expert orthodontists is dedicated to providing exceptional care and personalized attention to every patient. Meet Dr. Stephen R. Nelson, Dr. Krestine K. Tiziani, and Dr. Heather M. Carr, who together have decades of combined experience and expertise in orthodontic care.
What Sets Us Apart
At Lake Minnetonka Orthodontics, we understand that every patient's needs are unique, and we strive to make every experience with us a treat. From the moment you step into our office, you'll be greeted with a warm and welcoming atmosphere, complete with amenities like coffee, hot cocoa, and video games to make your visit as comfortable and enjoyable as possible.
What Our Patients Say
Don't just take our word for it - hear from our satisfied patients who've experienced exceptional orthodontic care with us. From Invisalign to traditional braces, our patients rave about our exceptional customer service, friendly staff, and outstanding results.
Overview of Reviews
The reviews of Lake Minnetonka Orthodontics are mixed, with some patients having positive experiences and others having negative experiences.
Positive Experiences
Many patients have praised the staff and doctors at Lake Minnetonka Orthodontics for their professionalism, kindness, and expertise. They have reported feeling welcome and comfortable during their visits, and have been satisfied with the treatment they received. Some patients have also appreciated the office's ability to accommodate their specific needs, such as allergies or cancer treatment.
Negative Experiences
However, some patients have reported negative experiences with the office, including feeling rushed or dismissed during appointments, being hung up on by staff members, and having concerns ignored. One patient reported feeling uncomfortable due to employees talking about them within earshot, and another reported being misled about the cost and scope of treatment.
Staff and Doctor Quality
While some patients have praised individual staff members and doctors, others have reported poor communication and a lack of empathy. Dr. Carr was specifically mentioned as being uninterested in a patient's health concerns and prioritizing profit over patient care.
