ALL THAT IS GOOD BEGINS WITH A SMILE
A Dedicated Team Ensuring Healthy Smiles for Your Child
Mercer Island Pediatric Dentistry is a trusted local practice specializing in nurturing the dental health of children from infancy through adolescence. Led by Dr. Victoria Vu, a board-certified pediatric dentist, we're committed to creating a positive and comfortable environment where your child can feel at ease while developing healthy habits for a lifetime of beautiful smiles.
What Sets Us Apart?
- Personalized Approach: We understand that each child is unique, so we take the time to understand your child's individual needs and concerns. We tailor our approach to their individual development and create a calming and nurturing environment.
- Expert Care: Our experienced and compassionate team of dental assistants provides gentle, supportive care, making dental visits enjoyable for your child.
- Focus on Prevention: We emphasize preventive care with regular checkups, tailored advice on oral hygiene practices, and educational resources to empower your child to take ownership of their own dental health.
1. Preventive Care
- Routine checkups and cleanings
- Fluoride treatments
- Nutritional guidance
- Early intervention screenings
2. Dental Emergencies
- Same-day emergency appointments available
- Experienced management of common dental issues like toothaches, sensitivity, and infections
3. Sedation for Kids
- Safe and comfortable options for children with dental anxiety or undergoing complex procedures
4. First Visit
- Customized welcome for new patients
- Gentle and reassuring approach to create a positive first dental experience
5. For Parents
- Open communication and clear explanations of treatment plans
- Answers to your questions and concerns
- Access to helpful resources and support
Our Commitment
Mercer Island Pediatric Dentistry is dedicated to providing exceptional dental care in a warm and welcoming environment. We believe in building lasting relationships with our patients and their families, nurturing them to grow into confident individuals with healthy smiles.
Overview of Patient Experiences
Positive Experiences
- Many reviewers praised the friendly and caring staff, particularly Dr. Vu, for making their children feel comfortable and at ease during dental visits.
- The office's kid-friendly environment, entertainment setup, and professionalism were also highlighted as positives.
- Several reviewers mentioned that their children looked forward to visiting the dentist, which is a testament to the office's ability to make dental care a positive experience.
Negative Experiences
- A few reviewers expressed concerns about the front desk service, citing instances of lost patient records and aggressive insistence on collecting sensitive personal information such as social security numbers.
- One reviewer reported a bad experience with the treatment process, citing violations of HIPAA rules and misrepresentation of treatment costs.
Staff and Facilities
- The staff, including Dr. Vu and the nurses, were widely praised for their professionalism, kindness, and ability to work well with children.
- The office was described as clean, modern, and well-equipped to handle pediatric dental care.
Areas for Improvement
- The front desk service was identified as an area for improvement, with some reviewers experiencing poor service and excessive requests for personal information.
