Transforming Smiles, Transforming Lives
At Confident Smiles, we understand the importance of a healthy and beautiful smile. That's why our team of dedicated dentists, led by Dr. Edgar Rivera, is committed to providing exceptional dental care with a personal touch. We believe that every patient deserves transparency, precision, and compassion in their dental experience. Our state-of-the-art technology empowers you with real-time insights into your dental health, ensuring you're in control of your decisions.
Our Services
As a full-service dental practice, we offer a comprehensive range of services to cater to your unique dental needs. From preventive care to restorative treatments, cosmetic enhancements, and dental implants, our team is dedicated to providing tailored treatments that prioritize your comfort and satisfaction. Whether you require routine dental care, sedation options, dentures, Invisalign, or root canal therapy, we are here to provide you with comprehensive care every step of the way.
What Sets Us Apart
At Confident Smiles, we redefine dental care through unparalleled expertise, personalized attention, and cutting-edge technology. Our team takes pride in our relentless pursuit of excellence in dental technology, ensuring precision diagnostics and treatments. Dr. Rivera's extensive experience and expertise shine through his track record of successfully placing over 700 implants per year. We understand that every smile is unique, which is why we tailor our treatments to your specific needs. From your first consultation to your final smile, expect care that's as unique as you are.
Meet Our Dentists
Our team of dentists, including Dr. Edgar Rivera, Rudolph Roman, and Rhett Baynes, have a collective focus on providing exceptional dental care. They prioritize compassion, transparency, and the comfort of their patients. With meticulous attention to detail and a dedication to building lasting relationships, they ensure that you receive personalized treatment tailored to your unique dental needs and goals.
Office Staff and Hygienists
The office staff is generally praised for being polite, helpful, and friendly. Specifically, Willie the hygienist is mentioned as being exceptional, and Jacob is commended for his professional and friendly service during a cleaning.
Negative Experiences with Dr. Roman's Office
There are several negative reviews mentioning poor experiences with Dr. Roman's office. Some common issues include:
Lack of Responsibility and Empathy
Patients feel that the office takes no responsibility for mistakes and shows a lack of empathy towards their concerns. One patient was told to "suck it up" and wait for their issue to resolve on its own, while another was dismissed and told to find another dentist.
Poor Communication and Canceled Appointments
Several patients mention poor communication and canceled appointments without adequate explanation or concern for the patient's needs.
Billing and Collection Issues
One patient mentions being sent to collections for a bill that was already paid in full, which led to a lawsuit against the office.
Dissatisfaction with Dr. Roman's Care
Some patients express dissatisfaction with Dr. Roman's care, citing issues with fillings, wisdom teeth extractions, and failure to address ongoing problems with their teeth.
