Transforming Smiles, Transforming Lives
Our Philosophy
At Oldroyd Family Dentistry, we believe that dental care goes beyond just treating physical symptoms. We prioritize building lasting relationships with our patients, treating them as valued individuals. Our compassionate and experienced team provides personalized care, focusing on preventative measures, early detection of issues, and comprehensive treatment. We believe in open communication and shared decision-making to empower our patients to take charge of their oral health.
Who We Are
Founded in 2008 by Dr. Todd Oldroyd, Oldroyd Family Dentistry boasts a team of highly skilled professionals with extensive experience in all aspects of dental care. Led by Dr. Oldroyd, a dedicated dentist committed to excellence and patient well-being, our team provides comprehensive services with a gentle and personalized touch.
Our Services
We offer a comprehensive range of dental services to address all your oral health needs, including:
- Preventative Care: Routine dental cleanings and exams, digital X-rays, fluoride treatments
- Restorative Care: Tooth-colored fillings, dental implants, crowns and bridges, extractions, root canals
- Cosmetic Care: Teeth whitening, veneers, Lumineers, cosmetic bonding
- Oral Health Education: Comprehensive discussions on oral hygiene practices, diet and nutrition
Why Choose Oldroyd Family Dentistry?
- Accessibility and Affordability: We are in-network providers for most major PPO plans and offer an in-office discount plan for patients without insurance.
- Patient-Centered Care: We prioritize open communication, providing clear explanations of diagnoses and treatment options.
- Family-Friendly Atmosphere: Our office is comfortable and welcoming, designed to put our patients at ease.
- Experienced and Skilled Team: Our team of dental professionals is highly skilled and dedicated to providing exceptional care.
Our Commitment
At Oldroyd Family Dentistry, we are committed to providing our patients with the highest quality dental care while maintaining affordability and accessibility. We believe in building lasting relationships and empowering our patients to achieve optimal oral health.
Service and Treatment
The dental office has received a mixed bag of reviews. Some patients have had positive experiences, while others have expressed dissatisfaction with the service they received.
Quality of Care
Dr. Rotert and Dr. Oldroyd have received praise for their quality of care, with several patients reporting excellent treatment and dedication to their patients' needs. The hygienists have also been praised for their gentle and thorough care.
Communication
However, some patients have expressed disappointment with communication issues within the office. One patient reported not receiving a call or email about a cancelled wisdom tooth extraction, and another reported feeling rushed and short with one of the receptionists.
Customer Service
The office assistants have been criticized for being short with patients or appearing irritated at times. Additionally, one patient has expressed concerns about the presence of children in the office, wondering if it will become a regular occurrence.
Overall Satisfaction
Despite some issues, many patients have reported enjoying their experiences at the dental office, praising the staff's warmth, professionalism, and dedication to their patients' needs.