Making dental care easy and comfortable for everyone
At O2 Dental Group, our mission is to provide world-class dental care and serve patients of all ages and backgrounds. We understand that visiting a dentist can be a daunting experience, but we are committed to making our patients feel comfortable and at ease. Our goal is to provide a welcoming and judgment-free environment where patients can feel confident asking questions and being a part of the care process.
Our Services
We offer a comprehensive range of services, including:
- Cosmetic Dentistry: Enhance the appearance of your smile with our wide range of cosmetic dental treatments, from teeth whitening to dental veneers.
- Dental Implants: Replace missing teeth with our state-of-the-art dental implants.
- Orthodontics: Straighten your teeth and improve your oral health with our orthodontic treatment options.
- Invisalign: Straighten your teeth without the hassle of traditional braces.
- Emergency Dentistry: We're here to help in the event of a dental emergency.
- Preventative Dentistry: We provide regular dental check-ups and cleanings to prevent oral health issues.
- Restorative Dentistry: We restore damaged teeth with fillings, crowns, and bridges.
- Prosthodontics: We provide custom-made dentures, partials, and implants to replace missing teeth.
- Endodontics: We treat diseased or infected pulp in teeth with root canals.
- Pediatric Dentistry: We provide specialized care for children's oral health needs.
- Periodontics: We treat gum disease and other periodontal issues.
Our Commitment to Patient Care
At O2 Dental Group, we're dedicated to providing exceptional patient care. We take the time to listen to our patients' concerns and address any questions or anxieties they may have. We believe in building a strong relationship with our patients, which is why we're committed to:
- Exceptional Customer Service: We strive to exceed our patients' expectations with our friendly, knowledgeable staff.
- Excellence in Dentistry: We invest in the latest technology and training to ensure our patients receive the best possible care.
- Open and Honest Communication: We believe in transparency and keep our patients informed throughout their treatment.
Our Facilities
Our state-of-the-art facilities feature the latest technology, including digital x-rays, 3D x-rays, and computer-aided technology for same-day crowns. Our offices are designed to be comfortable and relaxing, with amenities like memory foam pillows and cozy blankets to make your experience as enjoyable as possible.
Scheduling Appointments
To schedule an appointment or learn more about our services, please contact us at (888) 617-5492 or book online. We look forward to serving your dental needs.
Poor Customer Service and Billing Issues
Several reviewers mentioned having poor experiences with the dentist office, citing issues with customer service, billing, and transparency. Author Ted F. gave a 1-star review, stating that the office does not care about existing patients and takes months to schedule appointments. Author Sindy Hernandez also gave a 1-star review, expressing frustration with the office's billing practices, stating that they provide upfront pricing but then send additional bills, citing insurance coverage. Author Jarette Scott had a similar experience, stating that he was surprised with a large bill months after his treatment and was not provided with a clear breakdown of services and insurance coverage.
Mixed Reviews on Staff and Service
Some reviewers had positive experiences with the staff and service, while others did not. Authors William Bellamy, Peggy M., Catherine Pittman, Carol Dupalevich, Rick Mintzell, Stephanie Douglas, and Adam Mishoe all gave 5-star reviews, praising the office's friendly and professional staff. Author Ken Schnedetz gave a 4-star review, mentioning that the staff was helpful but expressing frustration with the office's policy of charging separate fees for certain services.
Concerns with Insurance and Billing
Some reviewers were unhappy with the office's handling of insurance and billing. Author Susie Couch gave a 4-star review, stating that the staff does not always accurately inform patients about their insurance coverage and the costs of procedures. Author Jarette Scott mentioned that he was not informed about the costs of his treatment and was surprised with a large bill months later.
Mixed Reviews on Overall Experience
The overall experience at the dentist office varied widely depending on the reviewer. Some reviewers had very positive experiences, while others were extremely unhappy. The office's billing practices and customer service were major areas of concern, and some reviewers felt that the office did not always prioritize patients' needs and concerns.
