Achieving the Smile of Your Dreams
Who We Are
At the office of Dr. Mark Avetoom, we pride ourselves on providing high-quality dental care to our patients in a warm and welcoming environment. Dr. Avetoom, a 1988 graduate of the USC School of Dentistry, has been serving the Tustin community for over 20 years. With a deep commitment to compassion, integrity, and exceptional results, our team is dedicated to providing personalized care that caters to each patient's unique needs and preferences.
Our Services
Our state-of-the-art practice specializes in preventive, cosmetic, restorative, and implant dentistry. We offer a wide range of services, including:
Preventive Care
- Complete dental examinations
- Preventive, hygiene, and periodontal therapies
- Oral cancer screening
Restorative Dentistry
- Porcelain restorations
- Tooth decay treatments
- Root canal therapy
- Extractions
Cosmetic Dentistry
- Teeth whitening and bleaching
- Porcelain veneers
- Bonding
- Ceramic crowns
Implant Dentistry
- Implant restorations
- Crowns and caps
- Removable and fixed bridges
- Implants
Orthodontics
- Braces
- Invisalign
Dental Emergencies
- Toothaches
- Traumatic injuries
Our Philosophy
Our philosophy is centered around providing quality care that prioritizes long-term dental health. We believe in educating our patients about their treatment options and tailoring our approach to each individual's unique needs and preferences. Our goal is to make each dental visit enjoyable and comfortable, while delivering exceptional results.
Our Team
Our dedicated and compassionate team is committed to providing the highest level of care. With years of experience, our team is dedicated to delivering personalized service that meets the unique needs of each patient.
Despite Positive Reviews, Several Patients Report Poor Experiences
A few patients at Dr. Avetoom's office expressed dissatisfaction with their appointments, citing issues with communication, hygiene, and customer service.
Uncertainty and Confusion
Some patients reported feeling disrespected, ignored, or disregarded during their appointments. For instance, one patient felt rushed and uncomfortable due to discussions on politics between the dentist and his hygienist. Another patient experienced a 3-hour delay due to a routine cleaning, and was met with dismissive responses when they inquired about the wait.
Hygiene Concerns
Several patients mentioned issues with hygiene during their appointments. One patient reported a blister forming due to improper suction management, while another patient experienced sensitivity and discomfort during their cleaning due to a replacement hygienist.
Communication Breakdowns
There were instances where patients were not informed about changes to their appointments or treatments. One patient was told that a specific hygienist was unavailable, without being informed beforehand.
Positive Experiences
Despite these issues, some patients reported having positive experiences at Dr. Avetoom's office. Several patients praised Cheryl, the hygienist, for her professionalism and excellent work.
