Building a foundation for healthy oral habits for life!
At Desert Valley Pediatric Dentistry, we are committed to providing a positive experience for your child and building a foundation for healthy oral habits for life! Our practice is dedicated to providing you and your family with safe, gentle, high-quality dental care. We understand that your child may feel anxious about visiting the dentist, and we are sensitive to children's needs. Our goal is to make your child feel comfortable visiting our practice while providing the best care possible.
Our Services
We offer a wide range of services to cater to the unique needs of infants, children, and adolescents. Our pediatric dentists are specialists in treating the oral health needs of children through adolescence, including those with special health needs. Our services include pediatric dentistry, orthodontics, special needs dentistry, digital X-rays, sedation dentistry, and pediatric hospital dentistry. We also provide preventative procedures, restorative procedures, and orthodontic services to ensure that your child receives comprehensive dental care.
Our Commitment
We are committed to providing a positive experience for your child and building a foundation for healthy oral habits for life! Our team of experienced and caring dentists, hygienists, and staff are dedicated to making your child's dental visit a pleasant and stress-free experience. We take pride in our state-of-the-art facilities, convenient locations, and flexible payment plans to ensure that your child receives the best possible care.
What Our Patients Say
But don't just take our word for it! Our patients rave about our kid-friendly staff, affordable care, safe sedation options, and convenient locations. Our bilingual team members ensure that language barriers are never an issue. We accept most insurance, including AHCCCS, and offer flexible payment plans to make dental care accessible to all.
Overview of Reviews
Cleanliness and Sanitation Concerns
Several reviewers expressed concerns about the cleanliness and sanitation of the office. Cassandra Moore described the lobby as "dirty" with visible skin flakes, bugs, and garbage on the floor. She also mentioned that the dental supply boxes were not properly stored, and the chairs had exposed foam interior, making them difficult to clean. Ashley Parra mentioned seeing a huge cockroach on the wall during her visit. Jesse also complained about the nasty floors, stating that they have gotten worse over time.
Staff and Service
On the other hand, many reviewers praised the friendly and welcoming staff, including the front desk, hygienists, and doctors. Shekiba Nazar, Lorena Berrelleza, and Ethan Hillis all mentioned that the staff made them feel comfortable and at ease. Titilayo Yerger appreciated the warm and welcoming front and back staff, and the doctor's great bedside manner.
Problems with Communication and Organization
Some reviewers experienced issues with communication and organization. Cassandra Moore felt that the front desk staff was more concerned with chatting with each other than attending to patients. Crysta Mecham mentioned that the employees seemed disorganized and did not communicate well. Jesse had problems with the call center, stating that they transferred him to the wrong locations or provided incorrect information.
