Make an appointment for a lifetime of exceptional care
At Green Bay Family Dental, we believe that every individual deserves a healthy, beautiful smile that lasts a lifetime. That's why our team of expert dentists and hygienists is committed to providing top-notch care to patients of all ages. Led by Dr. Heidi Eggers-Ulve and Dr. Eric Ulve, our family-owned practice has been serving the Green Bay community for decades.
Our History
Our practice was founded in 1968 by Dr. Eggers-Ulve's father, making it one of the oldest and most respected pediatric dental practices in the region. Since then, we have grown and evolved to meet the changing needs of our patients. Today, we offer a wide range of services, from routine cleanings and check-ups to specialized treatments like orthodontics and oral surgery.
Our Commitment
At Green Bay Family Dental, we are committed to providing exceptional care that exceeds our patients' expectations. We believe that every individual deserves personalized attention and care, which is why we take the time to listen to our patients' concerns and develop tailored treatment plans that meet their unique needs.
Our Services
Some of the services we offer include:
- Family Dentist: We provide comprehensive dental care for patients of all ages, from routine cleanings and check-ups to specialized treatments like fillings, crowns, and bridges.
- Pediatric Dentistry: Our pediatric dentists are specially trained to provide gentle, kid-friendly care that is tailored to the unique needs of children.
- Orthodontics: We offer a range of orthodontic treatments, including traditional braces and Invisalign, to help you achieve the smile of your dreams.
- Age One Dental Visit: We recommend that children have their first dental visit at age one, and we would love to guide you through this important milestone.
- Crowns and Bridges: Whether you're in need of a single tooth repair or a full set of dentures, we can help.
Our Team
Our team is comprised of highly trained and experienced professionals who are dedicated to providing exceptional care. Our doctors have completed advanced training in their fields and stay up-to-date with the latest techniques and technologies. Our hygienists and assistants are friendly, compassionate, and committed to making your visit a positive experience.
Our Community
At Green Bay Family Dental, we are proud to be an integral part of our community. We believe that every individual deserves access to quality dental care, regardless of their background or ability to pay. That's why we offer flexible financing options and participate with most major insurance providers.
Contact Us
If you're looking for a dentist who truly cares about your smile and your well-being, look no further than Green Bay Family Dental. Contact us today to schedule an appointment and experience the difference for yourself.
Customer Service and Communication Concerns
Several reviewers have expressed frustration with the customer service and communication at Green Bay Family Dental. Sophie Nguyen experienced a last-minute appointment cancellation without prior notification, and when she arrived at the clinic, the host explained that the cancellation was due to a prior negative review. This lack of transparency and professionalism was unacceptable. Additionally, Nguyen and another reviewer, Ares Chan, mentioned difficulties with billing issues and lack of response to emails and concerns about extra charges.
Inaccurate Billing and Unnecessary Fees
Ares Chan and Carolyn Schuster both experienced issues with inaccurate billing and unnecessary fees. Chan's son was charged rebilling fees without justification, and Schuster was charged an additional $54 for an x-ray without her knowledge or consent.
Receptionist Issues
Justin Forrest has raised concerns about the receptionists, stating that they are careless with their jobs, leading to wasted time and money. He has lost count of the number of times they have made mistakes.
Overpriced Services
Vivian Hernandez noticed that almost all negative reviews relate to billing issues and overpriced services. She and her family felt nickel-and-dimed, with charges for everything including mouthwash. Another reviewer, Melissa H., noted that the office has become less accessible and hours have decreased, making it difficult to set up appointments.
Loss of Family-Friendly Atmosphere
Carol Primakow's son and she both felt that the new clinic has lost its family-friendly atmosphere. The lack of greeting and too much paperwork have created a less welcoming environment.
