Experience the Best of Dentistry with Gold Coast Dental
At Northgate Dental, we pride ourselves on providing exceptional dental care with a personal touch. Our mission is to deliver the highest quality dental services in a warm and welcoming environment. We take pride in our cutting-edge technology and modern equipment, but more importantly, we focus on building long-term relationships with our patients and making sure they feel comfortable and cared for throughout their dental journey.
Our Services
At Northgate Dental, we offer a wide range of dental services to cater to the diverse needs of our patients. Our team of dedicated professionals is committed to providing personalized care that addresses each patient's unique needs and concerns.
General Dentistry
Our general dentistry services include routine check-ups, cleanings, and preventative care. We strive to help our patients maintain good oral health and prevent dental problems. Our experienced dentists will work with you to create a personalized dental plan that suits your needs.
Cosmetic Dentistry
Our cosmetic dentistry services focus on enhancing the appearance of your smile. We offer teeth whitening, dental veneers, dental bonding, and other cosmetic procedures to help you achieve the smile you've always wanted.
Invisalign
At Northgate Dental, we are proud to offer Invisalign, a revolutionary orthodontic treatment that can straighten your teeth without the hassle of traditional metal brackets and wires. With Invisalign, you can achieve a perfect smile without compromising your daily life.
Pediatric Dentistry
As parents, we understand the importance of providing our children with exceptional oral care. Our pediatric dentistry services are designed to make your child's dental experience fun and stress-free. We specialize in providing gentle, kid-friendly care that caters to the unique needs of children.
Root Canal
A root canal is a specialized procedure designed to save a tooth that has become infected or damaged. Our experienced dentists will work with you to ensure that this procedure is done with minimal pain and discomfort.
Dental Implants
A dental implant is a permanent solution for missing teeth. Our expert team will guide you through the entire process, from consultation to post-operative care.
Northgate Dental Team
Our team of experienced dentists, hygienists, and dental assistants share a common goal: to provide exceptional dental care with compassion and understanding. We believe in building lasting relationships with our patients and staying up-to-date with the latest advancements in dental technology.
Patient Reviews
At Northgate Dental, we take pride in our patients' testimonials and reviews. We believe that our patients are the best measure of our success, and we would like to share some of their stories with you:
". Dr. Sakala and her team are the best! Very professional environment and amazing customer service. She's been handling my orthodontist visit and I have had nothing but wonderful experiences."
". I had tooth extraction at this place yesterday. Dr. Sakala made me comfortable throughout the surgery."
". Love, love, love Dr. Sakala! My son's and I have been going to her for dental work for over 15 years. She's thorough, reasonable and pretty much painless!"
Our Caring Approach
At Northgate Dental, we care deeply about our patients and their families. We understand that visiting the dentist can be a daunting experience, especially for children. That's why we work hard to create a welcoming and supportive environment that puts our patients at ease.
Why Choose Us?
At Northgate Dental, we believe that we stand out from the crowd due to our:
- Compassionate Care: We genuinely care about our patients and their well-being.
- Advanced Technology: We invest in the latest equipment to ensure accurate diagnoses and effective treatments.
- Highly Trained Team: Our team of professionals is dedicated to staying up-to-date with the latest advancements in dental care.
Unsatisfactory Service
While some patients had positive experiences with Northgate Dental, others were left disappointed and frustrated. Unprofessional behavior from the receptionist was a common complaint. Many patients felt disrespected, ignored, or treated unfairly. Some had to wait for long periods of time, only to be ignored or dismissed.
In addition to poor customer service, some patients were unhappy with the quality of care they received. Unnecessary delays and inaccurate diagnoses were reported. Some patients were sent away to see an oral surgeon for simple procedures that could have been handled in-house.
Waiting and Inefficiency
Patients were often left waiting for extended periods, only to be told that the dentist was unavailable or that there was an emergency that prevented the appointment from taking place. Some patients were even told to leave and reschedule, leaving them with no choice but to seek care elsewhere.
Negative Interactions
The receptionist was often the source of frustration, with patients reporting rude and condescending behavior. Some patients felt judged or ostracized, and the fact that the receptionist seemed to show no interest in helping them or addressing their concerns only added to their disappointment.
Disappointment and Anger
Patients were left feeling angry, frustrated, and disappointed with their experiences at Northgate Dental. The poor service and unprofessional behavior only added to their negative feelings, and many reported that they would not return to the practice.
