Your Smile is Our Priority
At our dental practice, we pride ourselves on being a team of highly skilled, experienced, and empathetic professionals dedicated to providing exceptional oral healthcare to our patients. Our doctors, hygienists, dental assistants, and office staff are passionate about making a positive impact on our patients' smiles and overall well-being. With six conveniently located offices across the region, we strive to provide a welcoming and patient-centric environment for every individual who walks through our doors.
Our Mission
Our mission is to deliver personalized, high-quality dental care to every patient who entrusts us with their oral health. We believe that every patient deserves a healthy, beautiful smile, and we're committed to helping them achieve that goal. From routine check-ups to complex restorative and cosmetic procedures, we're dedicated to making every visit to our office a positive and rewarding experience.
Our Services
At our dental practice, we offer a wide range of services to cater to the unique needs of each patient. From routine cleanings and exams to more complex procedures such as crowns, bridges, and dental implants, we're equipped to handle everything from preventive care to advanced restorative dentistry. Our services include:
- Preventative Care: Routine cleanings, exams, and fluoride treatments to maintain a healthy smile.
- Restorative Dentistry: Fillings, crowns, bridges, and dentures to restore function and aesthetics.
- Cosmetic Dentistry: Teeth whitening, veneers, and bonding to enhance the appearance of your smile.
- Periodontal Therapy: Scaling, root planing, and pocket reduction surgery to treat gum disease.
- Dental Implants: Tooth replacement solutions for missing teeth.
What Sets Us Apart
At our dental practice, we understand that every patient is unique, with their own distinct needs and concerns. That's why we take a personalized approach to dental care, tailoring our services to address the specific requirements of each patient. Our team of experienced professionals is dedicated to providing exceptional patient care, ensuring that every visit to our office is a positive and rewarding experience.
Office Efficiencies
Several reviewers had issues with the office's efficiency, including canceling appointments, rescheduling, and lengthy wait times. Amanda Stacy's son's appointment was moved back a month, and she was informed that the doctor couldn't perform the root canal. Sarah Gibson had to wait a week to receive a follow-up diagnosis after an initial visit, and Whitney Beever had her appointment canceled an hour before, only to be rescheduled and told that the office no longer used nitrous oxide.
Communication Issues
Amanda Stacy also reported receiving conflicting information from the office staff, being told that the office didn't perform root canals, but confirmed otherwise earlier. Jennifer Lenz had issues with getting accurate information, and her appointment was repeatedly rescheduled due to lack of insurance approval.
Patient Care
Amanda Stacy's son experienced pain, and Sarah Gibson's face swelled after her visit. Lacey Norman's daughter was subjected to a traumatic experience, with the doctor stopping mid-extraction to attend to another patient, and leaving a part of the tooth in the gum. Luci P. was told that the office didn't use nitrous oxide, despite previous confirmation that they did.
Positive Experience
On the other hand, some reviewers had positive experiences with specific staff members, such as Dr. Andy Mancini, who was knowledgeable and took the time to explain everything, and hygienist Ozma, who was comforting. Jr. M. praised the business administrator for accommodating his needs, and Tangala Saffold cited Dr. Mancini's professionalism.
