Transforming Smiles, Transforming Lives
At Casellas Orthodontics, our goal is to provide exceptional orthodontic care to our patients in Cuyahoga Falls and the surrounding communities. With over 15 years of experience, our team is dedicated to crafting personalized treatment plans tailored to each patient's unique needs. Our commitment to staying at the forefront of orthodontic technology and education ensures that you receive the most up-to-date treatments, and our friendly and knowledgeable staff will guide you every step of the way.
Our Services
We offer a wide range of services designed to help you achieve a healthy, beautiful smile. From traditional braces to Invisalign and early interceptive treatment, we have the expertise and technology to deliver exceptional results. Whether you're a child or an adult, our expert orthodontists will work closely with you to develop a customized treatment plan that meets your unique needs and goals.
Comprehensive Care
At Casellas Orthodontics, we believe in providing comprehensive care that addresses not only the aesthetics of your smile but also your overall oral health. Our services include:
- Preventative care: routine dental cleanings, exams, and digital X-rays
- Minor restorative care: fillings, crowns, and bridges
- Dental growth and developmental assessments: monitoring and tracking of your teeth and jaw growth
- Whitening treatments: in-office Zoom whitening and custom take-home whitening systems
Why Choose Us?
At Casellas Orthodontics, we're dedicated to providing the highest level of care and personalized attention to each patient. Here are just a few reasons why you might choose us:
- Our team is comprised of experienced, board-certified orthodontists who have received specialized training in orthodontics
- We stay up-to-date with the latest advances in orthodontic technology and techniques
- Our office is designed to be comfortable and welcoming, with a relaxed atmosphere that will put you at ease
- We're committed to providing exceptional service and personalized attention to each patient
- We offer a comprehensive range of services to address your unique needs and goals
Meet Our Team
Our team is comprised of experienced orthodontists who are dedicated to providing exceptional care. Our team includes:
- Dr. Jorge C. Casellas, our lead orthodontist who has over 15 years of experience in providing unparalleled care
Get Started Today
If you're looking for a trusted and experienced orthodontic practice, look no further. Contact us today to schedule an appointment and take the first step towards a healthy, beautiful smile.
Overall Experience
The reviews highlight a mixed bag of experiences at the orthodontic office. While some patients had positive interactions with the staff, others reported poor customer service and discriminatory behavior.
Positive Experiences
Some patients praised the office for their friendly and respectful staff, with many mentioning the front desk personnel, Lindsay, as being particularly kind and helpful. Others appreciated the owners' responsiveness to concerns and the overall positive atmosphere of the office. Patients also mentioned the ease of payment plans and the affordability of the services.
Negative Experiences
On the other hand, some patients reported poor customer service, including instances of discrimination and racism. Some patients felt disrespected and unheard, and alleged that the staff treated people of color unfairly. Others reported long wait times and issues with their treatments, such as incorrect rotation of a canine tooth and a cracked/broken retainer.
Staff and Communication
The reviews suggest that the front desk staff, particularly Lindsay, are generally friendly and helpful. However, some patients reported rude behavior from certain staff members, including instances of discriminatory language and unprofessional behavior.
Treatments and Services
The reviews mention a range of services, including braces, teeth cleaning, and retainers. While some patients were satisfied with their treatments, others reported issues with their care, including incorrect rotations of teeth and poorly fitting retainers.
