Your Dedicated Orthodontists in Manhattan
Nestled in the heart of Manhattan, 125th Street Braces specializes in providing exceptional orthodontic care to children, adolescents, and adults. With a genuine passion for creating healthy, beautiful smiles, our experienced team prides itself on delivering exceptional patient care in a comfortable and welcoming environment.
Our Mission
Our mission is to empower our patients with a dazzling smile that enhances their function, appearance, and self-esteem. We achieve this by:
- Providing personalized treatment plans tailored to each patient's unique needs and preferences.
- Employing state-of-the-art technology and techniques for efficient and effective results.
- Offering a variety of treatment options, including traditional braces, ceramic/porcelain braces, and Invisalign.
- Fostering open communication and personal relationships with our patients throughout their journey.
Extensive Expertise and Services
At 125th Street Braces, we offer a comprehensive range of services to address all your orthodontic concerns, including:
Adult Orthodontics
- Comprehensive evaluation and treatment planning
- Traditional Metal Braces
- Ceramic/Porcelain Braces
- Invisalign treatment for discreet, virtually invisible correction
Pediatric Orthodontics
- Early intervention and prevention
- Growth guidance and expansion
- Space maintainers to prevent crowding and bite problems
Interceptive Orthodontics
- Early intervention for potential alignment and bite issues
- Non-invasive methods to redirect palate development
- Prevent more complex problems from developing later
Additional Services
- Emergency care for sudden dental concerns
- Flossing and fluoride treatments for preventative care
- Acceledent technology for accelerated Invisalign treatment
Dedicated to Your Wellbeing
Our team is committed to making your experience at 125th Street Braces comfortable and enjoyable. We offer:
- A complimentary first visit consultation for private patients.
- Flexible payment options to suit your needs.
- Convenient office hours for your busy schedule.
Unprofessionalism and Poor Service
Several reviewers expressed frustration and disappointment with the clinic's unprofessionalism and poor service. Some patients reported showing up for appointments only to find that the office was closed or the doctor was unavailable, with no notification or apology. Others experienced long wait times, with some waiting for hours before being seen. Some reviewers also mentioned that the staff and doctors had a bad attitude, with some even being rude to patients.
Unacceptable Treatment
A few reviewers reported unacceptable treatment from the orthodontist, including one instance where the orthodontist was rude to an autistic child and another where the doctor failed to address concerns about bracket placement and instead suggested an unrelated treatment.
Positive Experiences
On the other hand, several reviewers praised the clinic's staff, particularly the receptionists, for being friendly, helpful, and accommodating. Some reviewers also appreciated the affordability and flexibility of the clinic's payment plans. A few reviewers had positive experiences with specific doctors, who they found to be caring, compassionate, and knowledgeable.
Organization and Management Issues
Some reviewers noted that the clinic seemed disorganized, with issues such as unprofessional office managers and accountants, and difficulties with scheduling and communication.
