Empowering a healthier, happier you - one smile at a time
Mission Statement
At TriState Family Dental Centers, our mission is to provide exceptional dental care to our patients. We strive to create a comfortable and welcoming atmosphere where every patient feels valued and cared for. Our team of experienced and compassionate dentists and staff are dedicated to delivering the highest quality dental services, tailored to meet the unique needs of each patient.
Our Services
At TriState Family Dental Centers, we understand that everyone has different dental needs. That's why we offer a wide range of services, from general dentistry to cosmetic services, to meet the needs of our patients. Our services include:
General Dentistry
Our general dentistry services include routine check-ups, cleanings, and fillings. We also offer services such as dental sealants to protect teeth from cavities and fluoride treatment to strengthen tooth enamel.
Children's Dentistry
We understand the importance of good oral hygiene, especially for children. Our children's dentistry services include routine check-ups and cleanings, as well as education on proper oral hygiene techniques.
Dental Emergencies
At TriState Family Dental Centers, we understand that dental emergencies can happen at any time. That's why we offer 24-hour emergency services, including same-day appointments, to ensure that your dental emergency is addressed quickly and efficiently.
Cosmetic Dentistry
We offer a range of cosmetic services, including veneers, crowns, and whitening treatments, to help transform your smile. Our cosmetic services will make you feel confident in your smile.
Restorative Dentistry
At TriState Family Dental Centers, we understand that restorative dentistry is not just about replacing teeth, but also about revitalizing your smile. We offer services such as dental implants, bridges, and crowns to restore your teeth to their natural state.
Meet Our Doctors
At TriState Family Dental Centers, we pride ourselves on having a team of experienced and compassionate doctors. Our doctors, Dr. Mark Schymik, Dr. Andrea Conrad, and Dr. Brandy Greco, have years of experience in providing exceptional dental care to their patients.
Why Choose Us
At TriState Family Dental Centers, we promise to renew and protect your oral health by providing comprehensive care tailored to your unique needs. Whether you need a simple checkup or a full smile makeover, we are here for you.
Professional Staff and Nice Experience
The office staff is described as professional, friendly, and easy to talk to. Dr. Conrad is mentioned as being sweet and ensuring that insurance covers necessary dental work. Many reviewers have had positive experiences with the staff, including Tessa, who is praised for her kindness and patience.
Unsatisfactory Appointments and Care
On the other hand, there are several reviewers who had negative experiences. One reviewer felt shamed by the hygienist and was treated rudely by the staff. Another reviewer was unable to get an appointment for a root canal and was made to feel like a burden due to their pain. A reviewer's appointment was cancelled due to a scheduling error, and another reviewer was unable to get pain medication due to being on SSRI medication.
Communication Issues and Disappointments
Some reviewers experienced communication issues, such as a lengthy wait time for a response to a request for pain medication or a cancelled appointment. One reviewer felt that Dr. Conrad was unresponsive to their concerns and failed to provide adequate pain relief. Another reviewer felt that the office was unaccommodating and unhelpful when dealing with an anxious child.
Overall Feedback
The overall feedback from reviewers is mixed. While some reviewers have had positive experiences with the office and staff, others have had negative experiences due to poor communication, cancelled appointments, and unhelpful staff.
