Delivering Smiles for a Lifetime!
At Tiny Teeth Pediatric Dentistry, we understand the importance of providing high-quality, comprehensive dental care to children of all ages. Our skilled and friendly dental team is dedicated to delivering exceptional care with a gentle touch, ensuring that your child grows up with ideal oral health. Our goal is to provide a comfortable and stress-free experience for children, while educating parents on the importance of oral health and preventative care.
Our Services
Our pediatric dentistry practice offers a wide range of services, including preventive, restorative, sedative, and aesthetic dental care. We utilize the latest technology, including digital X-rays and laser dentistry, to ensure that our patients receive the most advanced and effective treatments available. Our services include dental exams and cleanings, fluoride and dental sealants, mouth guards, pediatric oral surgery, and sedation dentistry.
Our Team
Our team of experienced pediatric dentists, including Dr. Matthew Healy, Dr. Courtnee Martin, and Dr. Scott White, are dedicated to providing exceptional care to children. Our dentists are committed to staying up-to-date with the latest advancements in pediatric dentistry and are passionate about providing gentle, personalized care to each patient.
Our Philosophy
At Tiny Teeth Pediatric Dentistry, we believe that every child deserves a healthy, beautiful smile. We are committed to delivering exceptional care that is tailored to the unique needs of each child, while educating parents on the importance of oral health and preventative care. Our goal is to provide a comfortable and stress-free experience for children, while establishing a lifelong habit of good oral health.
What Our Patients Are Saying
Our patients love us, and we think you will too! "Dr. Healy has been a blessing to our family! My daughter has had problem after problem with her teeth and Dr. Healy and team have always gone above and beyond to getting her comfortable to get work done." - Courtney B. Read more about what our patients are saying about us!
Service and Communication Issues
Many reviewers have expressed dissatisfaction with the service and communication provided by Tiny Teeth Dentistry. Several reviewers have reported difficulty in scheduling appointments, being dismissed from the practice due to missed appointments, and inadequate communication regarding policy changes.
Particular Incidents
One reviewer, Kassi, cited an instance where her son was born prematurely and had to be born at a children's hospital due to health complications. Unfortunately, this led to missed appointments, which resulted in the practice dismissing her son. Kassi also reported that the receptionist was unfriendly and unwilling to listen to her concerns.
Another reviewer, Rosio Triana, expressed frustration with the practice's policy of dismissing patients who miss appointments. She claimed that this is unfair and that the practice should be more understanding of circumstances that lead to missed appointments.
Lack of Empathy and Professionalism
Some reviewers have reported encounters with staff members who were unprofessional, rude, and lacking in empathy. Hillary Gullett, for example, reported being belittled and yelled at by Dr. Healy, which left her feeling embarrassed and disrespected. Another reviewer, A. R., reported being treated poorly by the front desk staff and finding the experience unprofessional.
Positive Reviews
However, not all reviews were negative. Tam Nguyen, a parent of an autistic child, reported a positive experience with the practice, citing accommodating staff and a welcoming environment. Another reviewer, Hope Amoor, praised Dr. Smith and his team for providing valuable advice and guidance on dental care.
Recommendations
Based on the reviews, it seems that Tiny Teeth Dentistry may benefit from improving their communication and service standards. Staff members should be more empathetic and professional in their interactions with patients, and the practice should consider being more understanding and flexible in regards to scheduling and appointment policies.
