Changing Lives One Smile at a Time
A Trusted Tradition of Quality Dental Care in Menomonee Falls
Falls Dental Associates stands as a leading dental practice in Menomonee Falls, dedicated to providing comprehensive and compassionate care for families and individuals of all ages. Established in 1994, we have grown into a trusted resource for exceptional oral healthcare, with a team of experienced dentists and compassionate professionals.
Restorative & Preventive Care
- Routine checkups and cleanings
- Comprehensive dental exams
- Digital X-rays and oral cancer screenings
- Preventive treatments like sealants and fluoride applications
- Comprehensive restorative care for cavities and damaged teeth
Cosmetic & Aesthetic Solutions
- Professional teeth whitening for a brighter, more radiant smile
- Cosmetic dentistry options like veneers and dental implants
- Teeth reconstruction and crown placement for enhanced aesthetics and functionality
- Tooth-colored fillings to blend seamlessly with natural teeth
Advanced & Comprehensive Care
- Advanced technology for minimally invasive procedures and precise diagnoses
- Sleep dentistry options for comfortable and anxiety-free treatment
- Oral cancer screenings and early detection services
- Patient-centered care and personalized treatment plans
Experience and Expertise
Our team comprises highly skilled dentists who are experienced in all aspects of dentistry. We are committed to staying abreast of the latest advancements in dental care and provide evidence-based treatments tailored to each patient's unique needs.
Why Choose Falls Dental Associates?
- Personalized care and attention to your specific concerns
- Gentle and compassionate treatment for patients of all ages
- State-of-the-art technology and equipment
- Convenient location and flexible scheduling options
- Strong commitment to patient education and empowerment
Poor Customer Service and Unprofessional Behavior
The majority of the reviews are negative, with most of the reviewers expressing disappointment and frustration with their experiences at Falls Dental. Several reviewers mention poor customer service, with some staff members being rude and abrupt. Tammy, a dental assistant, is specifically mentioned as being particularly unfriendly and unprofessional. Some reviewers have had to wait extended periods for appointments, and when they arrive, they are met with a lack of small talk and a dry, unhelpful demeanor.
Unpleasant or Unprofessional Staff
Kim Elliott describes her hygienist as having a "grand ole time" with her son, while ignoring her and not providing any small talk. Mary Pizzino mentions that only two of the 10 hygiene ladies actually do their job, and that the office atmosphere seems to prioritize gossip and laughing over patient care. Danielle Hong expresses shock at the office staff's behavior, stating that they seemed more concerned with getting paid than with patient comfort or well-being.
Exceptions
However, there are a few positive reviews that stand out. Dan C. raves about his experience with Dr. Somonovicz, who he finds to be extremely courteous and skilled. Scott Stevenson and Louis Jesowshek both report having positive experiences with hygienist Chris and Dr. Remshak and Dr. Tessmann, respectively. They mention excellent service, kind and understanding staff, and high-quality work.
